Articled

Contact Articled

Four addresses, one form, and someone at the other end of all of them. Most email sent on a working day is answered the same day; writer applications take about five.

Order content How it works

Why Contact Articled for Content Help?

The form on this page is not a lead capture. It goes straight to an editor who can answer your question, which usually reads like this: can you write this, how long will it take you to write this, and what do you charge? If the answer is no, you’ll get a no along with the reason.

Some questions are worth asking before spending anything. Have we got a writer with the right background? Can 900 words carry what you need them to? Is the deadline realistic, given someone has to read the material before writing a single line?

A phone line and a live chat widget aren’t on the website. Each would mean staffing a queue instead of paying writers, and neither would answer a content question faster than an email from someone who has actually read the brief. Email has a longer lead time, but a shorter turnaround.

How to Contact Articled About an Order

For anything dealing with a live order, reply to your confirmation email. That thread already has the brief, the quote, and the writer’s name, and it gets to the person doing the work with no routing step. Starting a fresh message about an order already in progress is the slowest way to reach us.

If the thread is lost, write to orders@articled.org and give either the delivery date or the first line of the brief. For a revision, send it inside the fourteen-day window and say what is wrong. A note asking for more energy costs a round; a marked-up paragraph does not.

Writers direct applications, invoices, and assignment questions to writers@articled.org. General mail, press, and partnership questions should be directed to hello@articled.org. If it fits none of these categories, it should go to support@articled.org. It gets forwarded, not bounced back at you.

Emails sent on a working day are typically replied to the same day. Those sent at the weekend get answered on Monday. Writer applications take around five working days, because an editor reads every one of them.

When to Contact Articled Before Buying

Ask about the right writer before commissioning anything in a regulated field. Healthcare, legal and financial briefs are read very carefully here and are sometimes declined, because something well written that is wrong about a rule does more damage than nothing at all. You will get a straight answer about whether the right writer exists.

Bulk orders deserve a conversation of their own. Fifty pieces on one subject is a scheduling problem as much as a writing one, and it is far better to settle the voice on the first two than to discover it on the fiftieth. The rate does not move either way, so there is nothing to negotiate.

When you think something is out of the realm of possibility, just ask. People have contacted us about formats that aren’t listed, in languages we may not cover, and requesting tight turnarounds. Some of these requests are a yes, and when the answer is a no, it is better to hear it now rather than after an invoice is sent.

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Contact Articled FAQs

Generally the same working day for anything sent Monday to Friday. Send something at the weekend and you will hear back on Monday. Writer applications take about five working days because each one is read by a person rather than run through an automated screen.

That is correct, and it is the cheaper order of operations. You can ask if we have a writer for your subject, if the length of the writing suits the job, and if your deadline will work. Because nothing is charged until an editor confirms a quote, the conversation costs you one email.

No. We always answer in writing so that the brief, the quote and any changes stay in one thread for both of us to reread. For long or complicated projects, an editor will arrange a call, but the outcome is still written down and emailed back to you.

An editor reads it — not a sales inbox, and not an automated assistant. That is also why replies come back in hours rather than seconds. If a question needs the writer who handled a particular piece, say so and it is forwarded straight to them.

An NDA, usually yes. Long procurement questionnaires we take case by case, and we will say early on if the paperwork will eat more time than the order is worth. Ask before you send the pack rather than after it has landed with us.

If you are weighing us against a tool that answers in four seconds, write in and say so. We will tell you openly where that tool is the better buy. There are briefs where it genuinely is, and pretending otherwise would waste a week of your time and ours.

Orders

Questions about a live brief or a delivery.

orders@articled.org

Writers

Applications, invoices and assignment queries.

writers@articled.org

Everything else

Press, partnerships and general questions.

hello@articled.org

Content a person actually wrote

$10 per 100 words, and the writer keeps all of it. Our 1% sits on top, 0.5% goes to trees, and no generated text appears anywhere in the process.