When someone is reading a manual, they tend to be annoyed, in a rush, and holding something that doesn’t work. They do not need feature lists, they need something that will help them skip to the next step and show them what the screen should be looking like.
Our documentation writers have completed manuals for hardware, appliances, and software products. They use your engineering manual as well as the product, where you are able to send one, because what you write from a spec sheet often does not make it past the physical buttons.
Restructuring specifications to write guidance requires analyzing a system based on what users actually do. Engineering documents are broken down by subsystems. A manual is designed to address each step/task. A component may be used multiple times in multiple tasks or a component may be used in no tasks. The writer makes an assumption of what internal details an owner will need to know, and writes each step as a task with a tangible outcome.
The manual for the average product you sell is a little baffling and useless. For example, your product has no power button, but the manual states that the user must hold the power button for three seconds. The manual even places the warning after the step that causes the harm because that’s how the sentence scans.
Building a task list and getting it approved is a time saver because arguing about task scope after four thousand words is a costly endeavor. Once the task list is approved, steps are added to the list. Every spot in the list where a photo or callout is needed is noted by the writer. Warnings follow a consistent pattern, and ultimately, become something that is easy for readers to learn to spot and understand.
The first step is the most boring. Someone not involved in writing the manual does each step in order with the product in front of them and stops to note any steps that take time to complete. An editor checks to make sure that the names of controls align with what is on the device and if any compliance text that you had provided is exactly what you wrote.
One rate, whatever the format: $10 per 100 words. You are paying for the writer’s time and judgement, so the price scales with the words rather than with a package tier.
| Typical user manual | Words | Writing | Fee (1%) | You pay |
|---|---|---|---|---|
| Short guide | 1,200 | $120 | $1.20 | $121.20 |
| Standard guide | 2,500 | $250 | $2.50 | $252.50 |
| Comprehensive guide | 5,000 | $500 | $5 | $505 |
The writer receives 100% of the writing price. Our 1% fee is added on top of it, and 0.5% is donated to tree planting. Full pricing breakdown.
Yes — 2 rounds are included, for 14 days after delivery, handled by the writer who wrote the piece rather than by someone new to the brief.
Fill in the order form with your brief and email address. No account needed. You get a confirmation by email, then the finished piece as a document within 3 days.
We rely on you for regulatory and safety language. We do not draft regulatory language or safety claims, nor do we certify compliance. Any language with legal requirements should be drafted by your safety and legal team before anything is considered complete.
No. We provide an image brief to you detailing what we expect in the figures and what state we expect the product to be in, along with the caption text. We leave this information to our illustrator or photographer. > The reason for making this brief was explained in an armature submission, but it was not included in this one. ~~
Completely. Copyright transfers to you on delivery, with no attribution requirement and no licence back to us. Nothing written for you is resold, repurposed or republished.
Reviews from completed, paid orders in this category.
Dull and exact manuals for machinery can be considered good manuals, and this one is. The writer didn’t try to make the lockout procedure engaging. The writer also asked for photographs of the actual panel rather than working from our CAD labels, which caught a mismatch in two switch names.
The steps are detailed and match interface options precisely. I thought images were included, but they aren’t, and it even says that. It just wasn’t obvious where. It took a day to add them, which is still better than the vendor supplied documentation.
It is ninety pages, and it is accurate throughout. Each of the safety warnings is written as compliance would want it. The glossary contains only thirteen terms, and I’d expected around thirty. I asked, and they said the brief didn’t specify a count, which I understand.
We do not ask you to take the no-AI promise on trust. Each draft is run through these platforms and the reports are attached to your delivery email.
Originality.aiAI detection + plagiarism
GPTZeroAI detection
TurnitinAI detection + similarity
CopyleaksAI detection + plagiarism
Winston AIAI detection
ZeroGPTAI detection
SaplingAI detection
Content at ScaleAI detection
Send the brief, get a human draft back within 3 days. No account, no subscription, no AI.
$10 per 100 words · all of it to the writer · 0.5% to trees