Our Human-Written Guarantee
A guarantee is worth exactly the remedy it provides. Ours states that we will refund you the cost of the report if we get anything wrong. We will also deliver a rewrite of the report to you.
What the Human-Written Guarantee Covers
There’s a reason the promise is narrow. It means we can actually keep it. Our writers provided every one of the words, and they’re named. During both included revisions, we also named a human writer to work from your brief. This promise holds for a 100-word product description as well as for 12,000-word reports. There is no tier where our standard used to be better but isn’t anymore.
The guarantee applies to you and Articled only. You will not have to contact a freelancer, create a marketplace dispute, or argue about a file you paid someone else to create. For any reason, if you don’t believe the work you received was done by a person, you need not explain yourself further. For us, the burden of proof is to demonstrate otherwise.
What it does not cover is worth saying out loud. Text you supply travels through untouched, whether that is a brief, an old page to work from, or quotes you gathered yourself, and we cannot vouch for its origin. Nor can we promise how a third-party detector will score the file next month, since those vendors change their models without telling anyone.
- Every delivered word, in every format and at every length.
- Both included revision rounds, rewritten by a person.
- Outlines, research notes and summaries sent alongside the draft
- Headlines, subheadings, captions and meta descriptions.
- Work commissioned at any volume, from one order to fifty.
What sits outside it
Source text, quotes, and future detection methods. We have authorship. Authorship is the only part we have control of.
How the Human-Written Guarantee Is Verified
Every draft gets a dozen checks before it leaves us: Originality.ai, GPTZero, Turnitin, Copyleaks, Winston AI, ZeroGPT, Sapling, Content at Scale, the Writer.com Detector, Crossplag, Grammarly Authorship for provenance, and Copyscape for duplication. The reports are sent alongside your delivery email, as the tools presented them with all their awkwardness.
Behind the reports is the part that does the real work. Your writer is someone we interviewed, whose earlier files we read, and whose draft an editor checked line by line against the sources it cites. Detector scores corroborate what the commissioning chain already established; they are not the reason we believe a file is human.
You have the option to go above the standard order. With the revision window, you can request some Victorian-era history, some research notes, a short call with the writer, and even a Grammarly Authorship report to show whether the document was typed or pasted. It is much better for you to ask than for you to sit there wondering.
- Twelve detection and originality reports attached to every delivery.
- Editor review against the brief and every cited source.
- Writers are tested and interviewed before being assigned a first paid brief.
- Available upon request are draft history and typing traceability.
- A designated writer is retained for the entire 14-day revision period.
What Happens if the Human-Written Guarantee Is Not Met
If you disclose the answer in writing, completion is considered to be over. Respond to the email provided in your delivery message or send an email to support@articled.org referencing the section at issue. No detector report, no evidence, no case has to be presented. We open the file on the same working day and let any other work on the order to be pending.
We do what we expect from a supplier. We request the writer’s notes, drafts, and sources. The second editor revisits the case in question. If we find evidence of generated text, we provide you a choice, at no cost, of a fresh piece of writing from a different writer, or a full refund of the payment you made, inclusive of our 1% fee.
If the text is human, we will show you our reasoning rather than just saying it is. You still receive two feedback sessions. False positives do happen. An AI reading analysis of a typed paragraph is a known failure mode of these systems, not a finding. A cleared writer retains their engagement and name on the file.
- You may respond to your delivery email or email support@articled.org.
- We hold the order and ask the writer for their working record.
- An editor reviews the paragraph with respect to the brief and the sources.
- Confirmed breach: a complimentary rewrite from a different writer, or your full payment returned.
- Cleared file: we send you the evidence and your revisions stay unused.
The remedy in one line
A confirmed breach will result in a complimentary rewrite from another writer at our expense, or a refund including the 1% fee, within 14 days of delivery. You will retain copyright for anything already sent to you.
Human-Written Guarantee FAQs
Yes. Both revision rounds are written by people (usually the same person as the draft writer) and have the same guarantee. In these cases, a revision does not mean software will review your comments. It will mean that someone will review your comments and revision requests and will handwrite the changes.
The twelve reports attached to your delivery email can be the basis for further requests. Keep in mind that you can use the drafting history, research notes, a Grammarly Authorship report or call with the writer during the free 14-day revision period at no additional cost.
No. Quote the passage that worries you and we investigate from there. Asking a client to prove a negative about a supplier’s internal process is an unfair test, and it is a test we would fail ourselves if the roles were reversed.
This rewrite-or-refund remedy is available for 14 days after the order’s delivery. We cannot reverse a settled payment after this timeframe, but we still investigate serious complaints and take off writers who breach the policy.
You get a named writer for every order, which can be requested for subsequent briefs, if available. Since writers tend to only take on a limited number of briefs, this occurs only based on their availability.
No. The rate is fixed to $10 per 100 words, the 12 checks are constant, and the same remedy is applied on the first and the fiftieth orders. The editorial pass is the same, and the number of detectors will not be less for orders placed in bulk.
The writer keeps the entire writing price — our one percent is charged on top of it, never taken out of it — and that is the other half of this promise. Paying a person properly is what makes a human draft possible at all. A price that only works when software does the typing is not a guarantee, it is a hope with a marketing page attached.
Content a person actually wrote
$10 per 100 words, and the writer keeps all of it. Our 1% sits on top, 0.5% goes to trees, and no generated text appears anywhere in the process.