Policies & Support

Policies

The commitments we make in writing, in language you can actually read.

Policies exist to tell you what happens when something goes wrong, so these are written to be read before you need them rather than argued about afterwards. Each one states the commitment, the limits of it, and what you are entitled to if we fail to meet it.

The short version: two rounds of revisions are included for fourteen days, copyright transfers to you on delivery with no attribution required, and nothing written for you is resold or reused. If a piece is genuinely not what you briefed, we would rather rewrite it than defend it.

The legal pages — terms of service, privacy and acceptable use — are drafted to be specific and usable rather than to be maximally protective of us. They are not legal advice, and any operator publishing them should have their own counsel review them first.

Content a person actually wrote

$10 per 100 words, delivered in up to 3 days, with the detector reports attached.