The copy airlines use is the most similar to consumer regulations among other marketing. Passengers can claim baggage allowances, conditioned fares, compensation for delays, or accessibility commitments against you. So can regulators.
So the writing has to be plain, current, and easy for your legal and operations people to approve without rebuilding it from scratch.
We have drafts of our airline copy ready for your review. Anything that deals with fare rules, denied boarding, compensation or accessibility is drafted from sources you provide and is marked for your review and approval before posting. Articled does not provide legal advice or interpret regulations for you. Our service is making your rules easy for passengers to understand at the moment when they need to understand them.
Airline copy generated by your internal copy generator often quotes allowances and compensations rules with complete confidence, often with no source, often from a copy of your policy you updated years ago. Passengers will quote your page back to your contact center, an argument you will not win.
From your published conditions of carriage, timetables, and brand guidelines, writers craft copy. Passenger rights vary by jurisdiction. Rather than summarizing the rules in one paragraph, the copy indicates which apply. Each draft is scanned by the complete set of detectors. The reports are included with the file and will travel with it.
Real intent pages are where we have the most opportunity for improvement and where carriers are the thinnest. Help Center copy slowly helps to reduce call volume. Inflight and loyalty brand work is done through editorial. Running those three as a united campaign under one voice is usually more valuable than creating another campaign page.
One rate, whatever the format: $10 per 100 words. You are paying for the writer’s time and judgement, so the price scales with the words rather than with a package tier.
| Typical airline content | Words | Writing | Fee (1%) | You pay |
|---|---|---|---|---|
| Short | 500 | $50 | $0.50 | $50.50 |
| Standard | 1,000 | $100 | $1 | $101 |
| In-depth | 2,000 | $200 | $2 | $202 |
The writer receives 100% of the writing price. Our 1% fee is added on top of it, and 0.5% is donated to tree planting. Full pricing breakdown.
What the piece is for, who reads it, roughly how long it should be, and anything it must include or avoid. Links to your existing material help. If you are unsure, send what you have and the writer will come back with questions.
Up to 3 days. The writer has to read around the subject before writing it, so we quote honestly rather than promising an hour. If your deadline is tighter, say so in the brief and we will tell you before you pay whether we can meet it.
No. We draft passenger-facing explanations of rules you have already set. We mark those drafts for your counsel to review before they are made public. Articled provides no legal advice. Therefore, any draft of this nature should not be made public without this review.
Yes, we have a style sheet that sets terminology, tone, and the way you name fare families. This style sheet will bring consistency to a large scale help center. It is better to have a style sheet for this rather than trying to depend on one writer alone. We save it so we can access it and bring consistency to the next batches we do.
Completely. Copyright transfers to you on delivery, with no attribution requirement and no licence back to us. Nothing written for you is resold, repurposed or republished.
Reviews from completed, paid orders in this category.
Four city guides, three of them perfect. The fourth said a museum had updated its winter hours last year. This was fixed within a day after I reported it. The others were unchecked, but they went ahead and double checked them. I do recommend this guide, but check the time sensitive items for yourself.
It was a good draft, but unfortunately, we weren’t able to take credit. We did, however, send back four photos and explained the pier to them all. The second draft also included information about the pier, room three’s low ceilings, and our no breakfast before eight policy. This one is officially on the site.
Rewritten policy that is ninety pages long and uses plain English. Nothing important was lost in the process of softening legal language. Our employment solicitor changed only four words. This brings me satisfaction because it seems that the staff actually read the policy unlike before. I had lost hope on that.
We do not ask you to take the no-AI promise on trust. Each draft is run through these platforms and the reports are attached to your delivery email.
Originality.aiAI detection + plagiarism
GPTZeroAI detection
TurnitinAI detection + similarity
CopyleaksAI detection + plagiarism
Winston AIAI detection
ZeroGPTAI detection
SaplingAI detection
Content at ScaleAI detection
Send the brief, get a human draft back within 3 days. No account, no subscription, no AI.
$10 per 100 words · all of it to the writer · 0.5% to trees