A Step-by-Step Operating Procedure (SOP) must be tested each time a new employee follows the SOP without seeking assistance. If step four says confirm the details and there are three places one might find the details, an employee may pick the wrong one leading to the procedure failing at the only task it was meant to accomplish.
Each sub step of the steps identifies an actor, an action, and a result. If an instruction requires judgment, it takes a decision rule instead of an instruction to exercise discretion.
Tired, new, or substitute employees follow procedures. Therefore, an SOP must be in imperative mood, include instructions using the same wording for the same button, and include no steps that require additional discretion. Ensuring compliance with relevant regulations is not a step, and it is used more than any other sentence in the language in SOPs.
Where AI falls down on SOPs
Generated SOPs are occasionally ambiguous. Example: the steps require infrastructure or settings that may not exist. Verifying, aligning to regulations, and applying best practices calls for time that may not be worth the effort. There’s a good chance that a new starter will fail to understand which menu to even open, resulting in them approaching the next desk.
How We Write No-AI SOPs
The author observes or speaks over the procedure as it is being done now, then prepares it. The author then returns that draft to the person for literal adherence. Gaps emerge immediately, as someone who does a task day in and day out skips steps when explaining the task, and is unaware they have done so.
What You Get With No-AI SOPs
Each procedure begins with a stated purpose line, outlines the scope and roles involved, and is split into numbered steps and what happens when a step fails. There is also a version block with a name and a review date. Without ownership, a procedure will become obsolete in about a year, and people will continue to follow it.
What SOPs cost
One rate, whatever the format: $10 per 100 words. You are paying for the writer’s time and judgement, so the price scales with the words rather than with a package tier.
Typical SOP
Words
Writing
Fee (1%)
You pay
Short
500
$50
$0.50
$50.50
Standard
1,000
$100
$1
$101
In-depth
2,000
$200
$2
$202
The writer receives 100% of the writing price. Our 1% fee is added on top of it, and 0.5% is donated to tree planting.
Full pricing breakdown.
No-AI SOPs FAQs
Every format is priced identically: $10 per 100 words plus a 1% platform fee. A 1,000-word SOP comes to $101. There is no research surcharge, no rush tier and no minimum retainer.
Up to 3 days. The writer has to read around the subject before writing it, so we quote honestly rather than promising an hour. If your deadline is tighter, say so in the brief and we will tell you before you pay whether we can meet it.
We adapt the procedure to fit your quality system’s format and terminology. We will not certify that a procedure complies with a standard. Whether it be your quality manager or auditor, it will be their responsibility to sign off on the procedure, and the draft will be prepared in such a way that their review time is reduced.
Then say so, and we write one core procedure with site variations recorded separately. Having a single SOP that describes three ways of working is worse than none, because each site assumes the others must be doing it their way.
Completely. Copyright transfers to you on delivery, with no attribution requirement and no licence back to us. Nothing written for you is resold, repurposed or republished.
Reviews
What clients say about our SOPs
Reviews from completed, paid orders in this category.
Our old procedures were written by people who understood the process. These are not. They name each button on each step. Two of our newer drivers used them without even asking me questions, which has never happened before.
Verified orderSOPsApril 2025
BNBassel NOperations Director, Ferrow Logistics
Brief needed a follow-up call
The first brief we received was too general. The writer noted this rather than trying to understand it himself. We did a twenty-minute call. Obviously frustrating that it was needed, still useful that this happened, as the finalized procedures reflect the way the warehouse operates. This includes the different procedures the night shift performs.
Verified orderSOPsAugust 2025
NGNadia GHead of People, Corvin Health Group
Our handbook stopped reading like a threat
Rewritten policy that is ninety pages long and uses plain English. Nothing important was lost in the process of softening legal language. Our employment solicitor changed only four words. This brings me satisfaction because it seems that the staff actually read the policy unlike before. I had lost hope on that.